Change in complex operating environments

01 · Independent assurance

Preparing frontline teams for a new policing system

State policing agency

The challenge

A statewide policing program needed to prepare officers and staff across districts, specialist units and shifts for a new operational system.

What Trifecta did

We reviewed the change plans at two points in the program. The first review assessed who would be affected, how staff would be trained and how leaders would measure readiness. The second examined whether the revised strategy gave teams enough detail to prepare for implementation.

02 · Embedded change leadership

Turning national public safety reform into a local delivery plan

Policing agency

The challenge

A policing agency needed to translate nationally agreed requirements into changes its people could implement across a geographically dispersed, round-the-clock operation.

Trifecta’s role

Our embedded change lead works with policy, technology and operational teams to identify who will be affected, map delivery dependencies and bring communications, training and readiness into program planning.